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Grease Monkey - Unsatisfactory

On February 21st I pulled up to the Grease Monkey in Castle Rock and had to wait for 10 minutes to even be waited on. I was instructed to wait inside and I was there for about 15 minutes, no extra information about my filters or anything. It’s just odd to pay $40 and not get a run through of what they did. Is this how all of the Grease Monkeys are now?
1.5
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1194667
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Grease Monkey - Love Paying For A Car Wash That Makes Your Car Worse!!
Grease Monkey - Love Paying For A Car Wash That Makes Your Car Worse!!
Grease Monkey - Love Paying For A Car Wash That Makes Your Car Worse!!
I, actually left a very rude voicemail on their answering machine, as well, since they were closed at the store where I wasted my time and money!! My problem isn’t as awful as some of the other customers, but I’m PO’d none the less. Keep in mind I literally just spent...
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2.0
#1183005
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Got my oil changed earlier today at the Northglenn Grease Monkeys located on Huron and whatever the location used to “clean” my windows left streaks and looks like *** now! Tried using windex to get it off and it won’t come off now so thanks! Also the idiots that...
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#1177668
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Grease Monkey - Jeep windows

I asked for oil change. I asked service tech not to wipe my soft top windows. He replied it's just a towel. Well the towel scratched the windows on my new soft top after I asked them not to. I got a free oil change at the expense of a $300+ soft top.
2.3
Details
Discounts and Special Offers
Diversity of Products or Services
Staff
#1127190
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Resolved

On september 3rd my family and I traveled from wisconsin to a grease monkey location in denver colorado .We stopped at that location to get an oil change . As we drove out we noticed my car was driving very poorly and sounded bad in a way it never has before ..I keep...
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1.0
#1118527
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On 9-25-17 I went to your Normandy Park site for a oil change , They told me to come back the next day because they did not have my oil in stock . So I came back the next day and they did the service , I had been having a issue with a warning that my brake fluid was...
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#1108629
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I've had mu oil changed at this location for over 2yrs. I always paid a certain price. Last week I was told a different price. After looking up my history to confirm the price, he also stated that I had been getting the wrong oil change. Is this my fault or theirs? He...
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1.5
#1099703
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Came in for an oil change and tire rotation. 2015 Buick Encore, 16,000 miles. It seemed like I was there for an hour plus. Got the synethic oil, ( I think) not sure. and needed the air and cabin filter changed. Did not have one of the filters, not sure of which one....
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h.kitchener
h.kitchener

You are not sure about alot of things, but $131 for what you (apparently) received is excessive. I assume they didn't have the cabin air filter as most places don't stock them...

1.0
I didn't like
  • Over charged
#1087953
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I had Grease Monkey do a front differential service along with an oil change. The first time I had the vehicle up to speed on the highway, my transmission blew out. Had the car towed to the dealership for inspection. They asked if anyone had done a differential service...
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Anonymous
Tyson Daniels

Mr. Smith I appreciate the time that was taken to review Grease Monkey. Your Subaru had problems approximate 60 miles after your service. You had your vehicle towed to anoth...

1.6
#1080607
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This Grease Monkey is the absolute worst! Brought my Kia Sportage 2008 to have them do a simple oil change. The cost was 3 times what it costs AT MY DEALERSHIP! Imagine that! And then, this past month I've noticed a gradual leak of oil. Turns out they placed an after...
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#1066179
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