Grease Monkey - Fear Mongers and Liars
Just had my oil changed at Grease Monkey; they tried to get me to purchase a brake fluid flush by claiming to show me the color of my brake fluid (little did they know that I just had extensive brake work done within the past month); they claimed my brake fluid was 'contaminated'; I'm quite sure that would have come up at my mechanic's shop had that truly been the case.
When I looked at my Checklist they claimed to have done, one item was 'Power Steering Fluid' checked - my car is manual steering!
Another item that was checked was 'Wash Exterior Windows' - obviously not done
I then assume that anything on this bogus check list is unreliable and they are filling in checks to appease their managers.
They always try to take you through a list of things to sell you, I cut to the chase and told them I just wanted their basic oil change - this visit reminds me again of why I stopped doing business there.
Ridiculous fear mongering approach to sell their overpriced products and services.
Reason of review: Did not do what they claimed they checked on my ticket; tried to scare me into buying their services when I clearly indicated I only wanted their basic oil change. .
Preferred solution: Price reduction.
Location: Westminster, Colorado
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