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Came in for an oil change and tire rotation. 2015 Buick Encore, 16,000 miles.

It seemed like I was there for an hour plus. Got the synethic oil, ( I think) not sure. and needed the air and cabin filter changed. Did not have one of the filters, not sure of which one.

Total bill was 131.00 plus. Thought I was over charged, believe that strongly. Had a bit of a discussion with the Manger (I think) and was asked to leave. Believe me I will not be be back to that location, and perhaps never again to Grease Monkey.

Location was about 114th and Heron in Westminster Co.

I came into that location because it looked like a first class location. Very disappointed with my experience.

Reason of review: Poor customer service.

Grease Monkey Cons: Over charged.

Location: 11460 Huron St, Northglenn, CO 80234, USA

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Machele Imf

You are not sure about alot of things, but $131 for what you (apparently) received is excessive. I assume they didn't have the cabin air filter as most places don't stock them all that much.

You can go to an auto supply store and get one and install yourself easily, but at a mere 16k miles, this is probably unnecessary unless you live in the desert. FYI: Many dealers have a quick oil change place connected to their business or will do the oil change, rotation, cabin filters, etc. at a reasonable charge. Plus, you know you should find qualified personnel to do those things, unlike many of the other places you find doing work like this.

My dealer has such a place next to their showroom and they are fast, efficient and reasonable. Check with the dealer you bought the car from.

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