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I came in for an oil change, and told them about an oil leak. They told me what it was, and how to fix it and how much it would be. I did all of that. A week to two weeks later my engine stalled out on the highway. My vehicle needs a new engine now. I had plans, and...
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2.0
#1360220
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Grease Monkey - Over torquing drain plug.

Drain plug was so tight when I got it back from Grease Monkey that I had to use a pipe wrench and will now need to replace the plug. I also noticed a spot of yellow paint on my drain plug as it to identify if someone else head changed my oil. For these two reasons I will never be back.
1.0
Details
Value for money
#1349686
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Grease Monkey - Not sure I even got an oil change, but I paid
Grease Monkey - Not sure I even got an oil change, but I paid
I will never return!! Went to Grease Monkey on 8/28 to get an oil change, tire rotation and fix a tire losing air pressure. Instead, I got an air filter and (hopefully) an oil change. Altho, I'm really not sure as the milage for my next service date is 772 miles ago...
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1.4
#1345337
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Grease Monkey - Not done

Failed to call when ready, I had to call before closing. Exterior windows not cleanand interior not vacuumed , although they are checked as completed on bill. Makes me wonder what else they checked off and didn't do. This is a fleet vehicle on the Wheels program and you can bet my fleet manager will hear about it! Not using grease monkey again. Store #599
1.3
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Product or Service Quality
Staff
Turnaround Time
Value for money
#1343814
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Normandy Park Grease Monkey just gave me $20.00 off not the $23.99 off coupon. I was told prices went up, & I'm not being charged tax. Well I was charged tax + 2 techs there wouldn't fully honor coupon. Very unprofessional, & dishonest. I was overcharged $3.99 + .40...
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Anonymous
Randolph D. Akimoto

Also @ Normandy Park Grease Monkey he poured some dirty oil on my air filter. Now I have to buy a new one prematurely therefore I'm requesting to be reimbursed $19.99 + tax = ...

#1311236
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A couple weeks ago I went to have my oil change and my tires checked. I asked them to be sure to check the tire in the back on the driver side. The gentleman say he check the tires twice and everything was OK. The next day I was on my way out of town, as soon as I got...
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Anonymous
Anonymous

You knew enough to be concerned about the tire. When they reach that point, they must be replaced.Just because it seemed OK on Monday does not mean it will survive Tuesday ......

#1309189
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In a rush, I took my van here for an oil change. Other service stations had long waits and I just didn't have the time so I went here. While I did get the synthetic blend that still does not justify a $65 bill. This was in the Parker, CO location. Anywhere else I pay a...
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#1301847
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They forgot I put the radiator cap back on my daightere’s Jeep Eagle after an engine oil change. After filing a complaint about the engine damage due to overheating to them they have called back me and my daughter about it with the type of questions that is clearly...
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1.0
#1292992
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After being led to believe a discount coupon was worth more than it was (the cost of oil is not clearly labeled anywhere) the mechanic proceeded to try to sell me on a new cabin/engine filters. Expected, and denied. The front desk agent tried to sell these again and...
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1.6
I liked
  • Front desk agent was nice
I didn't like
  • Price is kept intentionally cloudy
  • Additional sales are dishonest
#1292643
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Contact Grease Monkey

Mailing Address:
5575 DTC Pkwy Suite 100
Greenwood Village, Colorado 80111
United States
Phone:
(800) 822-7706
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My wife just came home after having an oil change done to her Outback. The report showed all fluid levels checked and filled and air filter checked and found ok. My follow up inspection showed the air filter very dirty. It was full of leaves, dirt, and Cotton wood...
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1.4
I didn't like
  • Poor quality of service
#1289420
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